A few words

About us

Who we are

Escales Signature Events is dedicated to provide exceptional service through unforgettable experiences.

We are proudly a a 100% women-owned, managed & operated company.

Through years of imagination, design, selection, and curation, Cyndie and Soa have created the most memorable & unique events in the Kingdom.

We have been the most exclusive agency in Morocco for the past 5 years, the only one certified as both a Pioneer and a DMC First Gold Champion by the prestigious international network of luxury travel agencies, Serandipians.

Old friends

The biggest names in VIPs, celebrities, and CEOs of the world's largest companies have entrusted us with the best day of their lives.

Thus, the art of goldsmithing events in Morocco was born – a new player dedicated to orchestrating precious and unprecedented celebrations with a keen eye for excellence.

Multilingual Dream Team

Our Team

Co-Founder - General Manager

Cyndie Marchand


Cyndie was born in France, with a heart in Africa. More than 15 years experience in hospitality and luxury travel tourism in Morocco, led her to become a pioneer in the luxury tourism field. An expert in creating authentic and memorable experiences, she now shares her passion and knowledge with her team like a precious heritage.

Cyndie is one of the first Serandipians by Traveller Made DMCs to be awarded.

Languages: English, French.

Co-Founder - Events Director

Soa Faneva


Ambitious hard worker, always thinking about every little detail, Soa is the innovative impulsion behind Escales Signature Events.

Her long-lasting ties with Morocco began douzen of years ago, when her studies led her to Tangier. She discovered the Country, learnt the culture, spent a lot of time with local people, and fell in love with the Kingdom. Then she dedicated herself in sharing theses exceptional experiences with other travellers.

Languages: English, French, Arabic, Malagasy.

Senior Travel Designer

Fidella Rasoamarintsoa


When the opportunity to study tourism in Morocco was offered to her, she didn’t think twice and decided to try her luck. As many of us she felt deeply in love with the culture, the beautiful landscapes and the gastronomy of the Kingdom.

A curious mind always seeking for new places and new experiences to implement into new journeys around the Kingdom. Very few travel designers in Morocco knows the product as she does.

Languages: English, French. 

Operations Manager

Ihsane Mouhoub


It has always been important for Ihsane to promote the beauty of his country. That is why he had chosen to work in tourism.

His twelve years experience in the travel industry makes him one of our best elements. He is the pilar of the back office, a true angel that makes everything possible.

Languages: English, French and Arabic. 

Travel & Events Designer

Mélanie Mutombo


Melanie is originally from Switzerland. During her tourism studies she had the opportunity to spend one year internship in Marrakech.

As expected, it was love at first sight between her and the Kingdom. She decided then to move to Morocco and do her true love and dream work.

A creative and dedicated soul to count on.

Languages: English, French. 

Guests Relations Manager

Ahmed Alaoui


With more than 15 years’ experience in travel assistance, VIP services and guest relation, he is the one who knows our guests schedule by heart.

His long-lasting experience in the field makes him a great asset for the team and a big support for the clients during their trip. Holding the Emergency Phone at anytime.

A dedicated soul willing to offer the best customer experience.

Languages: English, French and Arabic. 

Travel & Events Designer

Ait-Allal Fatimazahra


We can see from the way she is that Fatimazahra loves her country. She is a sunray in the office, and that’s reflected in her work. Being a lover of differences in culture and people all over the world, she became passionate about travel and trip design.

With her extensive experience and eye for detail, she makes sure that every trip excels any dreams.

Languages: English, French and Arabic. 

Travel & Events Designer

Firdaous Mchiche


Firdaous was born in Casablanca and grew up in Tangier where she discovered her love for travel. She enjoyed several years of experience in the major tourism companies in Morocco, before joining Escales Signature Dream team.

It is important for her to inspire others and shape unforgettable memories through the lens of travel. In few words, Firdaous is our young passionate and creative soul.

Languages: English, French, Spanish and Arabic. 

Wedding Planner

Ghita Mandri


Ghita’s passion for travel and discovering new cultures led her to study International Business and work in high-end events in New York. After completing a MBA at the INSEEC Paris, she’s now back in Marrakech, her heartland. She loves helping clients design the event of their dreams.

When she is not busy at work, she enjoys planning her own trips to explore the world, try new

Languages: English, French and Arabic. 

Travel & Events Designer

Jihan El Madri


Jihane is our young talent full of goodwill and ambition. She developed years of experience in luxury hotels and in travel agency in Morocco.

Her personal commitment in creating unique experiences for our travellers makes Jihan a major asset to our team.

Languages: English, French, Spanish and Arabic.

Operations and Administrative Assistant

Rashid Razzouqy


Working with tact and subtlety, Rashid surprised us from the first day with his efficiency. After years of experience in the most exclusive palaces of the red city as front office welcoming international VIP guests, we glad ourself to have such talent in our team.

Languages: English, French and Arabic. 

Travel & Events Designer

Larissa Vital


Graduated from International Relations seeking to better understand the countries around the world from diverse perspectives, she also focused part of her life to become a diplomat. She believes that you can only truly know a place by the hands of kind people.

Languages: English, Portuguese, German, Spanish and French.

Events Designer

Nassima Telmoudi


Imaginativeness is a key element when it meets creativity to spark the lives around us.
Nassima, originally from Marrakech, first felt in love with traveling and discovering different cultures when she went abroad for her studies specializing in Marketing. She went back after graduation to her hometown where hospitality was her learning hub.

Languages: Arabic, English and French.

Travel Designer

Wassim Tikla


His passion for discovering new cultures led him to study tourism management in Tangier and work in several DMC’s in Morocco, creating tailor-made itineraries and shaping unforgettable experiences.

He loves assisting guests design unique trips and discover Moroccan culture through the lens of travel.

Languages: Arabic, French, English and Spanish. 

Travel Designer

Rougui Samba


She is originally from Senegal and sees Morocco as her second home. Having studied tourism in Tangier, she fell in love with the country and its hospitality.

After few years of experience in Dakar, she’s now back to her second country. We are very happy to have her among our amazing team.


Languages: French and English 


We are preferred partners of the best hotels and venues in Marrakech

As the preferred partner of the finest hotels in the city, our company stands out as a symbol of excellence and distinction. This partnership allows us to offer our clients the most exceptional level of exclusivity and service. When you choose us, you gain access to a curated selection of prestigious venues and experiences that have been carefully vetted for their quality and singularity.

Our deep-rooted connections and trusted relationships with the best hotels in the city ensure that every aspect of your event is executed with precision and elegance. From exquisite accommodations to world-class amenities, we leave no stone unturned in providing you and your guests with a seamless and unforgettable stay.

Our exclusive partnerships enable us to create a tailored experience that surpasses expectations, making your event truly one-of-a-kind. Trust in our expertise, reputation, and access to the finest hotels in the city to ensure a remarkable and unforgettable occasion.

What Our Clients Say

“It was all a dream. I still cannot believe it. You did an incredible job. Sending lots of love.”


“Guests don’t even try to hide their excitement. They are happy like children. Mission accomplished !!! Thanks a lot to everyone involved.”


“Everything was completely perfect. Thank you for the perfect planning and coordinating all different services – really much appreciated.”


“Thank you so much for doing such an amazing job, S. and L. had a great time!”


“Hope you are well, it took me a few days to recover from the amazing event.

Thank you for all your services, Ghita was great and very helpful.

The guests had an amazing moments, they enjoyed it very much.”


“Awesome feedback just talked to her. She was absolutely in love ! thank you very much”


Discover the magic of Morocco